Who we are

North West Housing Services (NWHS) is a Mutual Industrial and Provident Society (registration number 30084R), (VAT Registration number 886 0287 89). Membership is drawn primarily from existing clients. All clients are entitled to take up shareholding membership of NWHS.

Board
The majority of places on the Board of Management are reserved for client representatives and there are a smaller number of specialist places. This means that ultimate control of the organisation lies in the hands of the groups NWHS was established to serve.

Senor Management Team
Our Senior Management Team reports directly to the Board and provides strategic leadership for NWHS.  Each member of the the Team has considerable experience and extensive knowledge of he or his discipline.

NWHS Teams
Our services are delivered by our 34 staff who form 3 dedicated teams:

  • Finance and Administration
  • Housing Management
  • Maintenance and Property Investment

Each led by a member of the Senior Management Team.

 

Senior Management Team

 

 

Syed is a graduate in Business Studies and a member of the Institute of Residential Property Managers.

He trained as an accountant and has been working in the housing sector since 1987 spending much of this time at CDS Housing leading the finance team which provided accounting and strategic financial services to over 30 external clients.

Following the formation of the company, Syed was appointed CEO and he is in charge of the overall management of the organisation.

Syed supports the Board of Managementand has led the organisation forward by implementing visible leadership and forward-thinking strategic business planning processes to ensure NWHS fulfils its goals and ambitions.

 

email: syed.maqsood@nwhousing.org.uk

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Chief Executive

Syed Maqsood
BCom MIRPM

 

 

Kevin is a fully qualified Chartered Management Accountant with over 20 years' experience providing effective and efficient financial management services to Small Social Landlords and other Social Enterprises.  His knowledge and expertise in the sector means ongoing financial health of NWHS and its members is in safe hands

As Director of Finance he is supported by a team of dedicated, qualified accounting professionals who collectively advise and support our members in pursuing and achieving their social objectives. With the creation of North West Financial Solutions, Kevin successfully developed the financial services we offer for social enterprises

email: kevin.wan@nwhousing.org.uk

 

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Director of Finance

Kevin Wan
ACMA

 

 

Phil, a graduate of the University of Newcastle and Fellow of the Chartered Institute of Housing, has over 23 years’ experience in housing management, a comprehensive knowledge of legislation, good practice and extensive management experience.

Phil is responsible for securing continuous improvement in service delivery across NWHS’ operations with a particular emphasis on business planning, the development of NWHS and client policies and the establishment of effective performance reporting frameworks. He assists clients with particularly complex casework and delivers projects on a consultancy basis.

email: phil.earl@nwhousing.org.uk

 

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Director of Housing Services

Phil Earl
BSc (Hons) FCIH

 

 

June has 10 years’ experience of office management skills and has recently obtained a CIPD Certificate in Personnel Practice (CPP).

In addition to her role as Syed Maqsood’s PA, June is responsible for servicing NWHS’ Board of Management and provides corporate services to the organisation.

June plays a key role in the management of NWHS offices and in the provision of training programmes, conferences and other corporate events.

 

email: june.carroll@nwhousing.org.uk

 

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Personal Assistant to the
Chief Executive & Corporate
Services

June Carroll

 


Senior Management Team (Operational)

 

Alan has worked in Housing Maintenance in the Registered Providers’ Sector since 1981. Alan started as a Direct Works electrician and progressed to Director of Maintenance in 1995. Alan has a master’s degree in Public Service and is a member, qualified by examination, of the Association of Building Engineers, Chartered Management Institute and Institute of Clerk of Works. Alan has extensive experience of senior and change management.

Alan leads a team of qualified surveyors and administrators who are responsible for the delivery of an efficient and effective property service for approximately 3,000 properties being managed by NWHS.
The team prides itself on being flexible and responsive to the needs of each individual client.

 

email: alan.bibby@nwhousing.org.uk

 

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Head of Property
Maintenance

Alan Bibby
MBA MCMI MBEng

 

 

Head of Property Investment
Lee Anderson BSc (Hons) ICIOB RMaps Lee has an honours degree in Building Surveying from the University of Salford, is an associate of the Chartered Institute of Building and a registered member of the Association of Project Safety.

Lee has over 15 years’ experience in property management and has previously worked with other Registered Providers’.

Lee leads the NWHS Property Investment team, providing professional services to clients.


email: lee.anderson@nwhousing.org.uk

 

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Head of Property Investment

Lee Anderson
BSc (Hons) ICIOB RMaps

   

   

Client Services Manager John McGuigan John has worked in the Registered Providers’ Sector since 1996 and has a BTec and HNC in Housing Studies. He is also currently studying for a Diploma in Management and Leadership.

John represents the organisation externally and is currently a member of the General Council of the Confederation of Co-operative Housing and is a Board
Member of Co-operatives North West.

John specialises in helping clients who have been referred to NWHS by the TSA, and is also working closely with the Tenant Management Sector in the Manchester area.

John, along with Emma, jointly leads a team of highly experienced Client Services Officers who are responsible for the delivery of housing management services to 2,000 client properties managed by NWHS.


email: john.mcguigan@nwhousing.org.uk

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Client Services Manager

John McGuigan

 

 

Since graduating in Housing Studies Emma has worked within the Registered Providers’ Sector since 1994. Emma has recently obtained a Diploma in Management and Leadership and has extensive experience of working with housing co-operatives and small housing associations. Emma specialises in providing strategic support services to our larger clients including Board of Management support, matters of governance, policy and procedure and provision of training programmes to meet clients’ requirements. Emma adopts a problem solving flexible approach tailored to the needs of each individual client.

Emma, along with John, jointly leads a team of highly experienced Client Services Officers who are responsible for the delivery of day to day housing management services for approximately 2,000 client properties managed by NWHS.

email: emma.moran@nwhousing.org.uk

 

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Client Services Manager

Emma Moran

 

 

Paul is a fully qualified Chartered Management Accountant with over 25 years’ experience working in a financial environment and since March 1993 he has been an important member of the Finance team.

During his time working in the finance team he has accumulated a wealth of knowledge and expertise in the financial management of Small Registered Social Landlords.

His current role of Finance Manager involves providing effective and efficient control of clients’ accounting and finance functions with the main objective being to safeguard their continued long term financial viability. Paul specialises in preparing statutory financial statements, management accounts, annual budgets and long term financial forecasting. He also specialises in the calculation of service charges.


email: paul.beadles@nwhousing.org.uk

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Finance Manager

Paul Beadles
ACMA

 

 

Howard is a Chartered Accountant with over 16 years’ experience in social housing finance. He provides timely management information to our clients. This confirms their ongoing viability. Howard’s experience includes business planning and working with funders.

In addition to his role as finance manager, Howard specialises in providing financial training, reporting on financial issues and advising on corporate affairs. Howard has acquired wide business related experience from working in the auditing profession. Examples include report writing for a wide spectrum of users, analysing financial issues and providing one-to-one advice to social enterprises.

Howard is both a Trustee and Treasurer to the North Liverpool Citizens Advice Bureau. He undertakes these roles on a voluntary basis which reinforces his commitment to the Third Sector.

 

email: howard.priestley@nwhousing.org.uk

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Finance Manager

Howard Priestley
ACA