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Who we are
North West Housing Services (NWHS) is a Mutual Industrial and Provident Society (registration number 30084R), (VAT Registration number 886 0287 89). Membership is drawn primarily from existing clients. All clients are entitled to take up shareholding membership of NWHS.
Board
The majority of places on the Board of Management are reserved for client representatives and there are a smaller number of specialist places. This means that ultimate control of the organisation lies in the hands of the groups NWHS was established to serve.
Senor Management Team
Our Senior Management Team reports directly to the Board and provides strategic leadership for NWHS. Each member of the the Team has considerable experience and extensive knowledge of he or his discipline.
NWHS Teams
Our services are delivered by our 34 staff who form 3 dedicated teams:
- Finance and Administration
- Housing Management
- Maintenance and Property Investment
Each led by a member of the Senior Management Team.
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Senior Management Team
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Syed is a graduate in Business Studies and a member of the Institute of Residential Property Managers.
He trained as an accountant and has been working in the housing sector since 1987 spending much of this time at CDS Housing leading the finance team which provided accounting and strategic financial services to over 30 external clients.
Following the formation of the company, Syed was appointed CEO and he is in charge of the overall management of the organisation.
Syed supports the Board of Managementand has led the organisation forward by implementing visible leadership and forward-thinking strategic business planning processes to ensure NWHS fulfils its goals and ambitions.
email: syed.maqsood@nwhousing.org.uk

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Chief Executive
Syed Maqsood
BCom MIRPM |
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Kevin is a fully qualified Chartered Management Accountant with over 20 years' experience providing effective and efficient financial management services to Small Social Landlords and other Social Enterprises. His knowledge and expertise in the sector means ongoing financial health of NWHS and its members is in safe hands
As Director of Finance he is supported by a team of dedicated, qualified accounting professionals who collectively advise and support our members in pursuing and achieving their social objectives. With the creation of North West Financial Solutions, Kevin successfully developed the financial services we offer for social enterprises
email: kevin.wan@nwhousing.org.uk

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Director of Finance
Kevin Wan
ACMA |
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Phil, a graduate of the
University of Newcastle and
Fellow of the Chartered Institute
of Housing, has over 23
years’ experience in housing
management, a comprehensive
knowledge of legislation,
good practice and extensive
management experience.
Phil is responsible for securing
continuous improvement in
service delivery across NWHS’
operations with a particular
emphasis on business
planning, the development
of NWHS and client policies
and the establishment of
effective performance reporting
frameworks. He assists clients
with particularly complex
casework and delivers projects
on a consultancy basis.
email: phil.earl@nwhousing.org.uk

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Director of Housing Services
Phil Earl
BSc (Hons) FCIH |
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June has 10 years’ experience
of office management skills and
has recently obtained a CIPD
Certificate in Personnel Practice
(CPP).
In addition to her role as
Syed Maqsood’s PA, June
is responsible for servicing
NWHS’ Board of Management
and provides corporate
services to the organisation.
June plays a key role in the
management of NWHS offices
and in the provision of training
programmes, conferences and
other corporate events.
email: june.carroll@nwhousing.org.uk

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Personal Assistant to the
Chief Executive & Corporate
Services
June Carroll |
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Senior Management Team (Operational)
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Alan has worked in Housing
Maintenance in the Registered
Providers’ Sector since 1981. Alan started as a Direct Works
electrician and progressed
to Director of Maintenance
in 1995. Alan has a master’s
degree in Public Service and
is a member, qualified by
examination, of the Association
of Building Engineers,
Chartered Management Institute and Institute of Clerk
of Works. Alan has extensive
experience of senior and
change management.
Alan leads a team of qualified
surveyors and administrators
who are responsible for the
delivery of an efficient and
effective property service for
approximately 3,000 properties
being managed by NWHS.
The team prides itself on being
flexible and responsive to the
needs of each individual client.
email: alan.bibby@nwhousing.org.uk
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Head of Property
Maintenance
Alan Bibby
MBA MCMI MBEng |
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Head of Property Investment
Lee Anderson
BSc (Hons) ICIOB RMaps
Lee has an honours degree in Building Surveying from
the University of Salford, is
an associate of the Chartered
Institute of Building and a
registered member of the
Association of Project Safety.
Lee has over 15 years’
experience in property
management and has
previously worked with other
Registered Providers’.
Lee leads the NWHS Property
Investment team, providing
professional services to clients.
email: lee.anderson@nwhousing.org.uk

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Head of Property Investment
Lee Anderson
BSc (Hons) ICIOB RMaps |
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Client Services Manager
John McGuigan
John has worked in the
Registered Providers’ Sector
since 1996 and has a BTec and
HNC in Housing Studies. He
is also currently studying for a
Diploma in Management and
Leadership.
John represents the
organisation externally and
is currently a member of
the General Council of the
Confederation of Co-operative Housing and is a Board
Member of Co-operatives North
West.
John specialises in helping
clients who have been referred
to NWHS by the TSA, and is
also working closely with the
Tenant Management Sector in the Manchester area.
John, along with Emma,
jointly leads a team of highly
experienced Client Services
Officers who are responsible
for the delivery of housing
management services to 2,000
client properties managed by
NWHS.
email: john.mcguigan@nwhousing.org.uk

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Client Services Manager
John McGuigan
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Since graduating in Housing
Studies Emma has worked
within the Registered Providers’
Sector since 1994. Emma
has recently obtained a
Diploma in Management and
Leadership and has extensive
experience of working with
housing co-operatives and
small housing associations.
Emma specialises in providing
strategic support services to
our larger clients including Board of Management support,
matters of governance, policy
and procedure and provision of training programmes to meet
clients’ requirements. Emma
adopts a problem solving
flexible approach tailored to the
needs of each individual client.
Emma, along with John,
jointly leads a team of highly
experienced Client Services
Officers who are responsible
for the delivery of day to day
housing management services
for approximately 2,000 client properties managed by NWHS.
email: emma.moran@nwhousing.org.uk

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Client Services Manager
Emma Moran |
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Paul is a fully qualified
Chartered Management
Accountant with over 25
years’ experience working in
a financial environment and
since March 1993 he has been an important member of the
Finance team.
During his time working in
the finance team he has
accumulated a wealth of
knowledge and expertise in the
financial management of Small
Registered Social Landlords.
His current role of Finance
Manager involves providing
effective and efficient control
of clients’ accounting and
finance functions with the main objective being to
safeguard their continued
long term financial viability.
Paul specialises in preparing
statutory financial statements,
management accounts, annual
budgets and long term financial
forecasting. He also specialises
in the calculation of service
charges.
email: paul.beadles@nwhousing.org.uk

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Finance Manager
Paul Beadles
ACMA
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Howard is a Chartered
Accountant with over 16 years’
experience in social housing
finance. He provides timely
management information to
our clients. This confirms their
ongoing viability. Howard’s
experience includes business
planning and working with
funders.
In addition to his role as finance
manager, Howard specialises
in providing financial training,
reporting on financial issues
and advising on corporate
affairs. Howard has acquired
wide business related
experience from working in the
auditing profession. Examples
include report writing for a wide
spectrum of users, analysing
financial issues and providing
one-to-one advice to social
enterprises.
Howard is both a Trustee and
Treasurer to the North Liverpool
Citizens Advice Bureau. He
undertakes these roles on a
voluntary basis which reinforces
his commitment to the Third
Sector.
email: howard.priestley@nwhousing.org.uk

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Finance Manager
Howard Priestley
ACA
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