|
Our Services
North West Housing Services (NWHS) aims to provide flexible services to suit clients' individual needs.
Services provided to existing clients include:
Housing Management (more)
- Allocations
- Void control
- Tenancy management
- Arrears control
- Policy formulation
- Resident involvement & consultation
- Governance
Property Services (more)
- Day to day responsive repairs, including 24 hour emergency service.
- Repairs administration
- Adaptations
- Service contracts (including gas service management)
- Stock condition surveys
- Property investment appraisal and planning
- Management of planned and cyclical programmes
- Procurement strategies
- CDM coordinator role
Finance (more)
- Financial business planning
- Budgeting & cashflow
- Management accounts
- Final accounts preparation
- Payroll, tax & VAT
- Book keeping & audit support
Repairs
The team provides important day to day operational services specifically to the Asset Management Team but also other NWHS teams.
The successful delivery of these services is provided by customer focused members of staff, who liaise directly with Contractors and residents to ensure a high quality service is delivered to our clients.
The team delivers a wide range of key services which include the following:
- Dedicated repair line
- Repairs control
- Contractor performance reporting
- Production of statistical reports
- Distribution of Repair Orders
- Invoice processing
- Property investment administration
- Insurance claims administration
- Annual Gas Service monitoring and recording of data.
- Approved Contractor Lists
Consultancy Services
In addition to our standard range of services, we are able to offer tailored consultancy in a range of areas including:
- Finance
- Training
- Resident consultation and involvement
- Equality and diversity
This list is not exhaustive. Please contact us for a free consultation, to see if we can add value to your organisation.
|
